Job Description

The CAM Collective is looking for an experienced and hands-on IT Manager to own and optimize our core technology systems across a fast-growing, multi-entity platform. This is a key individual contributor role, not a team management role—yet. You'll be the go-to person for everything from user setup and troubleshooting to vendor management and system-level integrations.

We're a high-growth, small-but-mighty team supporting a national network of independently run Member Companies in the community association management space. That means our tech stack has to be both scalable and user-friendly—especially for teams who are more experienced in HOA operations than in IT.

What You'll Do:

• Serve as the primary systems administrator for key tools, including:
  
  • Google Workspace (required)
    
  • HubSpot (CRM)
    
  • Zoom and Dialpad (communications)
    
  • File storage (Google Drive, Box, etc.)
    
• Lead onboarding and offboarding processes for staff across all TCC and Member Company teams
  
• Manage IT security, permissions, and best practices across tools and teams
  
• Be the internal help desk: respond to day-to-day troubleshooting requests and resolve issues quickly
  
• Consult with Member Companies on best practices for local IT setups—virtually, and occasionally during rollout of new systems
  
• Own the relationship with our managed service provider (MSP)—including evaluating performance and leading the search process if we decide to switch partners
  
• Evaluate new tools and vendors, and help lead the implementation of select systems across the network
  
• Document standard operating procedures and train internal users as needed
  

What We're Looking For:

• 5+ years of experience in an IT support or systems admin role
  
• Must have direct experience as a Google Workspace administrator
  
• Comfortable managing both user-level troubleshooting and backend configurations
  
• Strong written and verbal communication skills—you can explain tech to non-technical teammates
  
• Startup or small business experience is a plus
  
• Familiarity with HubSpot, Dialpad, and Zoom is a bonus
  
• Experience managing MSP relationships is a plus (or a willingness to learn)
  

Why Join The CAM Collective?
We're building something special: a next-generation platform that helps small businesses in the HOA/condo management space grow without losing what makes them special—namely, their people and culture. If you're excited by solving problems, building efficient systems, and helping others succeed, you'll fit right in.

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